Deluxe Antenna w/ FREE Warranty

1. Recheck the connection to see if all cables and power adapters are connected properly. 

2. Always remember to do a TV channel scan  — do this each time you try a new position for the antenna. 

3. The signal reception is varied as it can be influenced by the environment, the position of the Antenna, tall buildings and big power consumption devices (like refrigerators, microwave ovens, and washing machines.) Users should try to install the Antenna outside and as high as possible. 

4. The users can check how many channels they can receive around their location via antennaweb.org to view their local area broadcast towers. 

5. The Federal Government has been changing frequencies for some broadcasters. A station may be broadcasting on a different bandwidth which would cause the station to be dropped from a customer's TV. To fix the problem, you should rescan for channels using your TV's remote. The government has provided  this website: www.fcc.gov/rescan as a resource customers to use to help them fix this issue.

The HD antenna does not come with a remote control.  You’ll need to use your TV’s remote and look for the “MENU” button on it.

There is a possibility the signal reception will be varied on rainy or windy days when nearby trees move and obscure broadcast signals.  

You should re-scan regularly to receive up-to-date channels. 

1. Recheck to make sure all cables and power adapters are connected properly. 

2. Try a new position for the antenna and re-scan channels. 

The HD Antenna does not have a remote. The remote control in the advertisement is an example of the remote control that comes with your TV. The antenna does not come with a channel guide. This is a feature that is built into Smart TVs. 

You cannot connect to the HD antenna wirelessly. The HD antenna must be connected to the TV with a coaxial cable for signal reception to occur. 

Basement placement is also not ideal. Unless you are within a city location and signal penetration is very strong. For the best reception, the antenna is better placed as high inside the house as possible. Outside the house is even better.